Returns & Exchanges Policy

At Browning Area, we stand behind our premium hunting gear with the same confidence we have in the field. If your purchase doesn’t meet your expectations, our straightforward returns process ensures you can shop with peace of mind.

Our Return Policy

We accept returns within 15 days of receiving your order. To be eligible for a return:

  • Items must be unused, in original packaging with all tags attached
  • Proof of purchase is required
  • Certain items are excluded (see below)

Note: For hygiene reasons, Face Camo, Foot & Underarm Deodorant, and Electronic Scent Elimination products are final sale and cannot be returned or exchanged unless defective.

How to Initiate a Return or Exchange

  1. Contact Us: Email [email protected] within 15 days of receiving your order with your request (template provided below).
  2. Wait for Approval: Our team will review your request and email a Return Authorization Number (RAN) and instructions within 2 business days.
  3. Package Your Item: Securely repackage the item with all original packaging and include a copy of your receipt.
  4. Ship Your Return: Send the package to our Washington facility using a trackable shipping method. Return shipping costs are the customer’s responsibility unless the return is due to our error.

Refund Processing

Once we receive and inspect your return:

  • Timing: Refunds are processed within 3-5 business days after receipt
  • Method: Funds will be returned to your original payment method (credit card, PayPal, etc.)
  • Deductions: Original shipping fees are non-refundable

Exchange Process

For exchanges (size, color, or different product):

  1. Follow the standard return process above
  2. Clearly state your desired exchange item in your email
  3. We’ll process the exchange once we receive your return
  4. You’ll be responsible for any price difference and additional shipping costs

Return Request Email Template

Subject: Return/Exchange Request – Order #[Your Order Number]

Dear Browning Area Team,

I would like to request a [return/exchange] for my recent order #[Your Order Number].

Item(s) for return/exchange:
[Product Name]
[Quantity]
[Reason for return/exchange]

For exchanges, I would like:
[New Product Name/Size/Color]

Please let me know the next steps at your earliest convenience.

Best regards,
[Your Full Name]
[Your Contact Information]

Return Shipping Address

After receiving your RAN, ship your return to:

Browning Area Returns
4797 Rodney Street
Washington, US 63090

Field Tip: Like preparing for a hunt, proper packaging ensures your return arrives safely. Use the original box when possible and include all protective materials.

For any questions about our returns policy, contact our customer service team at [email protected].

Happy Hunting,
The Browning Area Team